Contact & Support

We’re a small team and read every message.

The fastest way to reach us is by email. We aim to respond within 2 business days.

Email us

hello@steadcase.ca

We can help with:

  • Account & login — access issues, password resets, closing your account.
  • Billing & subscriptions — questions about a charge, your plan, renewals, or cancelling.
  • Using SteadCase — how features work and getting set up.
  • Feedback — ideas and things that aren’t working as expected.

Billing & refunds

For anything related to a payment or subscription, email hello@steadcase.ca and include the email address on your account. Payments are processed securely by Stripe; SteadCase never sees or stores your full card details. See our Terms of Use for plan and billing details.

Business details

A note on what we can help with

SteadCase provides organization tools and educational information only. We can help you use the product, but we cannot give legal advice or answer questions about your specific legal situation. For that, please consult a licensed lawyer, paralegal, court staff, or a legal clinic. See our Not Legal Advice notice and Privacy Policy.